Related Books

How to Deal with Difficult Customers
Language: en
Pages: 123
Authors: Dave Anderson
Categories: Business & Economics
Type: BOOK - Published: 2013-05-21 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

Praise for How to Deal with Difficult Customers "The application of the ten key strategies in this book will help every sales professional learn how to deal wit
Dealing with Difficult Customers
Language: en
Pages: 195
Authors: Noah Fleming
Categories: Business & Economics
Type: BOOK - Published: 2017-11-20 - Publisher: Red Wheel/Weiser

DOWNLOAD EBOOK

Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often
The Compassionate Geek
Language: en
Pages: 164
Authors: Don R. Crawley
Categories: Computer industry
Type: BOOK - Published: 2011-05-05 - Publisher: Soundtraining Net

DOWNLOAD EBOOK

Note: There is a newer version of this book available. Please look up ISBN 978-0983660736. A real-world, plain-language how-to guide for delivering amazing cust
Managing Challenging Clients
Language: en
Pages: 264
Authors: A. Oade
Categories: Business & Economics
Type: BOOK - Published: 2011-10-31 - Publisher: Springer

DOWNLOAD EBOOK

Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reput
Ask a Manager
Language: en
Pages: 306
Authors: Alison Green
Categories: Business & Economics
Type: BOOK - Published: 2018-05-01 - Publisher: Ballantine Books

DOWNLOAD EBOOK

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver