Download or read book DK Essential Managers: Effective Communication written by and published by Penguin. This book was released on 2009-07-20 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to effective communication which will give you the information and skills to succeed Find out how to improve your communication skills by learning to understand your audience, communicate strategically and discover which delivery approach is right for you. You'll develop confidence, learn to listen effectively and give and receive feedback. Tips, dos and don'ts and 'In Focus' features on what to do in a particular situation, plus real-life case studies demonstrate how to plan a speech, select the right visual support and use body language. Read it cover-to-cover, or dip in and out of topics for quick reference.