Download or read book The Urban Commons written by Daniel T. O'Brien and published by Harvard University Press. This book was released on 2018-12-03 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through voicemail, apps, websites, and Twitter, Boston’s sophisticated 311 system allows citizens to report potholes, broken streetlights, graffiti, and vandalism that affect everyone’s quality of life. Drawing on Boston’s rich data, Daniel T. O’Brien offers a model of what smart technology can do for cities seeking both growth and sustainability.