Download or read book Business Continuity Management 2e written by Ethné Swartz and published by Routledge. This book was released on 2010-03-26 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the publication of the first edition in 2002, interest in crisis management has been fuelled by a number of events, including 9/11. New chapters are included on digital resilience and principles of risk management for business continuity. All chapters are revised and updated with particular attention being paid to the impact on smaller companies. The new cases include: South Africa Bank, Lego, Morgan Stanley Dean Witter; small companies impacted by 9/11; and the New York City power outage of August 2003.