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Managing the Customer Experience

Managing the Customer Experience
Author :
Publisher : Pearson Education
Total Pages : 284
Release :
ISBN-10 : 0273661957
ISBN-13 : 9780273661955
Rating : 4/5 (57 Downloads)
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Book Synopsis Managing the Customer Experience by : Shaun Smith

Download or read book Managing the Customer Experience written by Shaun Smith and published by Pearson Education. This book was released on 2002 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: You need loyal customers, not just satisfied ones. Managing the Customer Experience: Turn Customers Into Advocatesshows you how to manage your customer experience and reap the rewards.


Managing the Customer Experience Related Books

Managing the Customer Experience
Language: en
Pages: 284

Managing the Customer Experience

Authors: Shaun Smith
Categories: Business & Economics
Type: BOOK - Published: 2002 - Publisher: Pearson Education

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You need loyal customers, not just satisfied ones. Managing the Customer Experience: Turn Customers Into Advocatesshows you how to manage your customer experien
The Customer Experience Manual
Language: en
Pages: 233

The Customer Experience Manual

Authors: Alan Pennington
Categories: Business & Economics
Type: BOOK - Published: 2016-09-12 - Publisher: Pearson UK

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Customer Experience
Language: en
Pages: 354

Customer Experience

Authors: C. Shaw
Categories: Business & Economics
Type: BOOK - Published: 2010-09-09 - Publisher: Springer

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Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experie
Customer Experience Strategy
Language: en
Pages: 350

Customer Experience Strategy

Authors: Lior Arussy
Categories: Consumer satisfaction
Type: BOOK - Published: 2010 - Publisher:

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In writing Customer Experience Strategy, I worked to combine a complete strategic and executional blueprint with an easily accessed reference book. My goal is t
What's the Secret?
Language: en
Pages: 337

What's the Secret?

Authors: John R. DiJulius, III
Categories: Business & Economics
Type: BOOK - Published: 2011-01-07 - Publisher: John Wiley & Sons

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What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Di