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Managing the Customer Experience

Managing the Customer Experience
Author :
Publisher : Pearson Education
Total Pages : 284
Release :
ISBN-10 : 0273661957
ISBN-13 : 9780273661955
Rating : 4/5 (57 Downloads)
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Book Synopsis Managing the Customer Experience by : Shaun Smith

Download or read book Managing the Customer Experience written by Shaun Smith and published by Pearson Education. This book was released on 2002 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: You need loyal customers, not just satisfied ones. Managing the Customer Experience: Turn Customers Into Advocatesshows you how to manage your customer experience and reap the rewards.


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