Download or read book Mistake-Proofing for Operators written by Productivity Press Development Team and published by SteinerBooks. This book was released on 1997 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: ZQC is based on the principle that defects are prevented by controlling the performance of a process so that it can not produce defects, even when a mistake is made by the operator. Instead of pointing fingers at people, ZQC finds ways to keep errors from turning into defects. This book introduces front line workers to the basic methodology of ZQC in a succinct, easy to read format that covers all aspects of this important manufacturing improvement strategy.