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Type: BOOK - Published: 2015-01-06 - Publisher: Greenleaf Book Group
In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating th
Language: en
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Type: BOOK - Published: 2003-01-28 - Publisher: AMACOM Div American Mgmt Assn
“Either you can decide to compete on price alone and pray you can maintain a cost structure to generate a profit, or you can provide magical moments that crea
Language: en
Pages: 265
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Type: BOOK - Published: 2019-10-08 - Publisher: Greenleaf Book Group
Creating Authentic Customer Connections in a High-Tech World In The Relationship Economy, author John DiJulius teaches business leaders about the importance of
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Pages: 337
Pages: 337
Type: BOOK - Published: 2011-01-07 - Publisher: John Wiley & Sons
What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Di
Language: en
Pages: 173
Pages: 173
Type: BOOK - Published: 2018-10-02 - Publisher: Sound Wisdom
Convenience is King When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. Th
