Download or read book The Facilitator's Toolkit written by Maggie Havergal and published by Routledge. This book was released on 2017-07-05 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Maggie Havergal and John Edmonstone's Facilitator's Toolkit provides your organization with a resource on which every manager can draw. The authors explain the basic skills of facilitation, how and when to use them (and not to use them). The main part of the manual then offers a Toolkit of almost 100 tools for facilitation; tools for organizing groups; tools for strategic thinking; tools for problem solving; diagnostic tools; tools for managing people, including other facilitators; tools for decision making; tools for planning; tools for managing conflict and dealing with problems, situations or people.