The Future of Service Post-COVID-19 Pandemic, Volume 2

The Future of Service Post-COVID-19 Pandemic, Volume 2
Author :
Publisher : Springer Nature
Total Pages : 264
Release :
ISBN-10 : 9789813341340
ISBN-13 : 9813341343
Rating : 4/5 (40 Downloads)

Book Synopsis The Future of Service Post-COVID-19 Pandemic, Volume 2 by : Jungwoo Lee

Download or read book The Future of Service Post-COVID-19 Pandemic, Volume 2 written by Jungwoo Lee and published by Springer Nature. This book was released on 2021-02-10 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on services marketing. This book serves as a useful resource for business practitioners and academics in the areas of service management and marketing responses during a pandemic. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected to change the service practice and promote the utilization of novel methods, such as untact marketing, untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, a range of examples and cases are provided to elaborate on applying these emerging new concepts within the service sector.


The Future of Service Post-COVID-19 Pandemic, Volume 2 Related Books

The Future of Service Post-COVID-19 Pandemic, Volume 2
Language: en
Pages: 264
Authors: Jungwoo Lee
Categories: Business & Economics
Type: BOOK - Published: 2021-02-10 - Publisher: Springer Nature

DOWNLOAD EBOOK

This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service w
The Future of Service Post-COVID-19 Pandemic, Volume 1
Language: en
Pages: 232
Authors: Jungwoo Lee
Categories: Business & Economics
Type: BOOK - Published: 2021-02-08 - Publisher: Springer Nature

DOWNLOAD EBOOK

This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and ser
COVID-19 in Southeast Asia
Language: en
Pages: 342
Authors: Hyun Bang Shin
Categories: Social Science
Type: BOOK - Published: 2022-01-06 - Publisher: LSE Press

DOWNLOAD EBOOK

COVID-19 has presented huge challenges to governments, businesses, civil societies, and people from all walks of life, but its impact has been highly variegated
Digital Economy Post COVID-19 Era
Language: en
Pages: 996
Authors: Prashant Mishra
Categories: Business & Economics
Type: BOOK - Published: 2023-12-03 - Publisher: Springer Nature

DOWNLOAD EBOOK

This book presents the future directions of the digital economy post Covid-19 era. The chapters of this book cover contemporary topics on digital economy and di
OPPORTUNITIES IN MEDIA INDUSTRY POST COVID-19 PANDEMIC VOL 2
Language: en
Pages:
Authors: Dr. Amit Chawla
Categories: Business & Economics
Type: BOOK - Published: 2021-11-08 - Publisher: Clever Fox Publishing

DOWNLOAD EBOOK

This book is designed to guide aspirants and beginners in the field of Mass Communication, especially those who are contemplating a professional career after th