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Viewing Library Metrics from Different Perspectives
Language: en
Pages: 0
Authors: Robert E. Dugan
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2009-08-27 - Publisher: Libraries Unlimited

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This volume makes a convincing argument for targeting the right audience with the right metric. The first three chapters introduce key concepts and the relevant
Viewing Library Metrics from Different Perspectives
Language: en
Pages: 0
Authors: Robert E. Dugan
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2009-08-27 - Publisher: Libraries Unlimited

DOWNLOAD EBOOK

This volume makes a convincing argument for targeting the right audience with the right metric. The first three chapters introduce key concepts and the relevant
Assessing Service Quality
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Authors: Peter Hernon
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2015-05-12 - Publisher: American Library Association

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Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service roles that call for im
Guide to Reference in Essential General Reference and Library Science Sources
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Authors: Jo Bell Whitlatch
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Ideal for public, school, and academic libraries looking to freshen up their reference collection, as well as for LIS students and instructors conducting resear
Getting Started with Evaluation
Language: en
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Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide the